Refund Policy

Last updated: February 20, 2026

This policy describes the refund conditions applied to transport services booked with Alessandro Taxi Sardegna.

Refund requests are evaluated case by case, according to booking status and costs already incurred.

This text is for informational purposes only and does not constitute legal advice.

When a refund can be requested

• Ride canceled by the service provider without an equivalent alternative.
• Duplicate charge or verified payment error.
• Service not provided due to causes not attributable to the customer.

When a refund may not be due

• Late cancellation by the customer.
• No-show at the agreed time or pickup point.
• Incorrect information provided by the customer that prevents service delivery.

Timing and process

To request a refund, contact +39 351 390 7930 and provide date, time, and booking details.

If approved, refund timing depends on the payment method used and the relevant provider.

Where costs have already accrued (for example, travel to pickup point or waiting time), the refund may be partial.

Contacts

For support on cancellations and refunds: +39 351 390 7930 (phone and WhatsApp).